Privacy policy

Privacy policy

Privacy Policy

This Privacy Policy describes how www.lightsunion.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Contact
  1. If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@lightsunion.com or by mail:

Room 5B08E, 5th Floor, Tianji Building, Tianan Cyber City, No. 8, Tairan 5th Road, Tianan Community, Shatou Street, Futian District, Shenzhen 518000 Guangdong, China

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information about an identifiable individual is considered “Personal Information”.

2.1 Device Information
  1. Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  2. Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
  3. Disclosure: Shared with our processor Shopify.
  4. Information Collected: Browser version, IP address, time zone, cookie info, visited pages/products, search terms, and interactions.
2.2 Order Information
  1. Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/order confirmations, communicate, screen for fraud, and provide marketing per your preferences.
  2. Source: Collected from you directly.
  3. Disclosure: Shared with Shopify and relevant vendors such as payment gateways, shipping, and fulfillment services.
  4. Information Collected: Name, billing/shipping address, payment info, email, phone number.
2.3 Customer Support Information
  1. Purpose: To provide customer support.
  2. Source: Collected from you.
  3. Disclosure: Shared with Shopify and relevant vendors.
  4. Information Collected: Name, email, and message content.
3. Minors

The Site is not intended for individuals under 13. We do not knowingly collect Personal Information from minors. If we learn we collected information from a minor without parental consent, we will delete it.

4. Using Personal Information
  1. Fulfill orders, process payment, arrange shipping, provide confirmations.
  2. Communicate with you.
  3. Screen orders for potential risk or fraud.
  4. Provide marketing and advertising information according to your preferences.
  5. Use Device Information to detect fraud and optimize Site performance and marketing campaigns.
5. Sharing Personal Information
  1. We share Personal Information with third parties to provide services, including Shopify and Google Analytics.
  2. We may share information to comply with laws, respond to subpoenas, or protect our rights.

Links: Shopify Privacy, Google Privacy, Google Analytics Opt-Out

6. Do Not Track

Our Site does not change data collection in response to Do Not Track signals.

7. Your Rights

European residents can access, correct, update, or delete Personal Information. Contact us to exercise these rights. Data is processed to fulfill contracts or pursue legitimate business interests.

8. Data Retention

We retain Order Information for records unless deletion is requested.

9. Changes

We may update this policy periodically for operational, legal, or regulatory reasons.

10. Cookies

We use cookies to analyze traffic, improve user experience, and provide personalized content/advertising:

Cookie Name Purpose Duration
_gid Distinguish users and collect usage info. 24 hours
_ga Distinguish users and collect usage info. 2 years
_gat Throttle requests to limit data collection on high traffic sites. 1 minute
_fbp Facebook ads and real-time bidding. 3 months
_hjid Identify unique visitors and store login status. 1 year