Adorn your space with the 'Gingko Chandelier E', an aerial symphony of light and grace. This chandelier features a branch-like structure adorned with sculptural ceramic ginkgo leaves, each leaf finished with a touch of gold to capture and reflect the light. As a stunning display of artistry and illumination, it stretches across your ceiling like a natural canopy, bringing an organic elegance to any setting. Transform your space into a tranquil retreat with the floating beauty of the Ethereal Ginkgo Canopy Pendant.
Product Quality Issue or Transportation Damage: We provide free return and exchange services.
Customer Preference: If the customer doesn't like our lights, they need to pay for the return shipping cost.
We are confident that you will love your Lightsunion.com order, but if you have any concerns, please contact us via our Contact Us page or reply to our shipping update emails, and we will make it right.
30-Day Return and Exchange Policy:
Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Initiating a Return: To start a return, contact us at info@lightsunion.com. We have offices in the United States and China. Our support team will provide you with the full return address details tailored to your specific location for a hassle-free return process.
Return Process: If your return is accepted, we’ll send you a return shipping address and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Prior to initiating a return, please contact us to discuss the return plan tailored to your situation. We aim to ensure a seamless return experience.
Shipping Costs:
Non-Refundable: Shipping costs are non-refundable if we have fulfilled our delivery obligations. Refunds are available if the package is not shipped.
Customer-Responsible Returns: If the return is caused by the consumer, the consumer is responsible for the shipping fee. The specific fee should be based on the express company you choose. Reasons include:
The product does not meet expectations.
The size is too small or too large.
The color does not meet expectations.
Change of mind or no longer needing the product.
Wrong item or quantity ordered.
Not reading the product description thoroughly.
Order Confirmation and Shipping Confirmation:
Order confirmation will be sent immediately after placing the order.
Shipping confirmation will be sent within 2-7 days after order confirmation.
If you haven't received these confirmations, please contact us at info@lightsunion.com.
Partial/Full Refund & Replacement Eligibility:
Items not in their original condition, damaged, or missing parts due to our error.
Items different from the description.
Items returned to the sender without delivery.
Items not delivered within 90 days.
Non-Refundable Items:
Products beyond the 30-day return window.
Purchases over $5,000.
Customized products.
Misunderstandings of clearly indicated non-discounted items.
For items not eligible for return refunds, you are responsible for return shipping costs. We will deduct up to 70% of the cost + service fee from your refund amount.
Return Policy Steps:
Determine if your order qualifies for a refund/return.
Follow the provided return address and shipment labeling instructions.
Ship the item at your own cost.
Notify us with your tracking number.
We will process your return within 3-5 business days of receiving the returned items.
European Union 14-Day Cooling Off Period:
You have the right to cancel or return your order within 14 days without a justification. The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Receipt or proof of purchase is required.
Refund Process:
If approved, your refund will be processed, and a credit will be applied to your credit card or original payment method within 7-14 business days. For more accurate information, please contact your bank or credit card issuer.
Late or Missing Refunds:
Check your bank account again.
Contact your credit card company.
Contact your bank.
If you still haven't received your refund, contact us through our Contact Page.
Order Cancellation:
Cancelling orders is only possible within 4 hours after order confirmation. After this time, refunds are not possible. If the order hasn't been shipped, contact us to check for cancellation options.
This policy is applicable to United States orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. Shipping Cost
Free Shipping On All Orders.
B. Transit, Handling & Order Cut Off Time
Generally, shipments are in transit for 3 – 7 days (Monday to Friday).
Order cut off time will be 10:00 PM China Standard Time (Shanghai).
Order handling time is 1 - 2 business days (Monday to Friday).
C. Delivery Terms
We use Standard Shipping to deliver the product.
D. Order Acceptance & Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of credit or debit card.
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
E. What Happens After I Place an Order
You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Please check your spam folder for the confirmation email if you don't see it in your inbox.
If you don't receive a confirmation email, please email info@lightsunion.com or Call Us at +86 13178680871 with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.
F. How Do I Check the Status of My Order
Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email info@lightsunion.com or Call Us at +86 13178680871 and we will assist you from there.
G. Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@lightsunion.com or Call Us at +86 13178680871.
H. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
I. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Gingko Chandelier E
$2,200.00 $1,066.24
L 47.2″ X H 20.5″ / L 120cm X H 50cm / Golden Lamp Body White Leaf
Yes, our ceramic pieces are all made from high-temperature firing. They originate from Jingdezhen, the ceramic capital of China, which has a history of craftsmanship spanning several centuries.
We typically offer two standard colors: white and gold. We also have glass options available. If you need other colors for the glass material, please contact our sales representatives to discuss the colors of the ginkgo leaf ceramic pieces made from glass and their proportional distribution in the overall fixture.
Yes, that is possible. After placing your order, please leave a message for our sales representative immediately. We will configure more leaves based on your preference, giving you more options for DIY assembly to achieve the desired effect.E-mail：info@lightsunion.com
Yes, it can support dimming. When placing your order, please indicate that you need dimming, or send your order number and email information to our sales representative with a note about the dimming requirement. The standard light source we provide does not support dimming, so if you need a dimmable light source, please contact our sales team in advance, and we will ensure to match the appropriate dimmable light source for you.
Yes, it is possible. You can provide us with your space dimensions, and we can customize the size according to your requirements. With a small deposit, we can create design drawings and a 3D model for you to review, giving you a more realistic idea of how the specific size and style will look in your space.
The typical time frame for customization is around 15 to 20 days, starting from the date you confirm the design drawings. Regarding shipping, for smaller packages, we can ship by air, which will arrive quickly within 5 to 9 days. However, for oversized packages, we can only use sea freight. We will choose a fast shipping option, with a transport time of 20 to 25 days. Our quoted price includes free shipping, and we will select the best logistics provider for transporting the goods.
You can rest assured; we will provide you with a series of installation drawings, including the initial embedding diagrams and detailed installation drawings for specific components. For uniquely shaped lights, we will also provide full-scale drawings. If you need installation guidance, we can arrange for an installation instructor to provide remote assistance, making the installation clearer and more convenient for you.
Yes, we offer additional discounts for bulk purchases, whether you're ordering multiple units of one style, multiple styles, or placing a large project order. Please contact our sales representative for more information on special pricing. For bulk orders, we will discuss the best shipping method with you. If you have a planned schedule and sufficient time, we can use sea freight or air freight to significantly reduce your procurement costs and help you achieve higher profit margins.
The ginkgo leaf chandelier is a stunning blend of elegance, nature, and artistry. Featuring delicately crafted ginkgo leaf elements, often in rich gold and white tones, it brings a luxurious yet organic touch to any space. The natural form of the leaves creates a sense of fluidity and grace, while the high-quality ceramic or glass materials elevate it to the level of a functional piece of art. Perfect for making a statement in modern or classic interiors, this chandelier embodies both the beauty of nature and the sophistication of fine craftsmanship.
Meticulously crafted with precision, the ginkgo leaf chandelier showcases fine workmanship that highlights the intricate details of each leaf. This attention to craftsmanship ensures that every piece is not only visually stunning but also durable, reflecting a commitment to quality and artistry. The seamless integration of design and skill makes this chandelier a true masterpiece, destined to enhance any space with its exquisite beauty.
The ginkgo leaf chandelier combines elegance, nature, and artistry with delicately crafted gold and white leaves. Made from high-quality ceramic or glass, it brings a luxurious, organic touch to any space, seamlessly blending natural beauty with refined craftsmanship. Perfect for making a statement in both modern and classic interiors.
